Contact information

Contact Information
Last updated: January 24, 2026

If you have any questions about our products, orders, shipping, returns, or policies, please contact us using the information below.

We aim to respond to all inquiries within 1–2 business days.

EMAIL SUPPORT

Email: fredafei_t@outlook.com

BUSINESS ADDRESS

Moonlight Whisper Pavilion  
Takatsuki-shi, Osaka  
Japan

Please note that this address is provided for legal and administrative purposes only. We do not accept walk-in customers or returns at this location unless instructed by our support team.

CUSTOMER SUPPORT HOURS

Monday – Friday  
9:00 AM – 6:00 PM (Japan Standard Time)

If you contact us outside of these hours, we will respond on the next business day.