Privacy policy

Privacy Policy
Last updated: February 1, 2026

Moonlight Whisper Pavilion ("we", "us", or "our") operates this website and online store (the "Service"). This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our store, or otherwise communicate with us.

By accessing or using our Service, you agree that you have read and understood this Privacy Policy.

Personal Information We Collect

When you visit the Service, we may collect certain information about you, including:

  • Contact information such as your name, billing address, shipping address, phone number, and email address.

  • Payment information such as credit or debit card details and transaction information. Payment data is processed securely by our payment providers and is not stored on our servers.

  • Account information such as login details and preferences.

  • Order information including products viewed, added to cart, purchased, returned, or exchanged.

  • Communications you have with us, including customer support inquiries.

  • Device and usage information such as IP address, browser type, and interaction with our website, collected through cookies and similar technologies.

How We Use Your Personal Information

We use your personal information to:

  • Provide, operate, and improve our Service.

  • Process orders, payments, shipping, returns, and customer support requests.

  • Communicate with you regarding your orders, account, or inquiries.

  • Send occasional marketing or informational communications, where permitted by law. You may opt out at any time.

  • Detect, prevent, and protect against fraud, abuse, or security issues.

  • Comply with legal obligations and enforce our terms and policies.

Sharing Your Personal Information

We may share your personal information with trusted third parties, including:

  • Shopify, which hosts our online store.

  • Payment processors, shipping providers, and other service providers necessary to operate our business.

  • Marketing and analytics partners, in accordance with applicable laws.

We do not sell your personal information.

Behavioral Advertising

We may use your personal information to provide targeted advertising or marketing communications. Depending on your location, you may have the right to opt out of certain uses of your personal information for advertising purposes.

Children’s Information

Our Service is not intended for children, and we do not knowingly collect personal information from individuals under the age of 13.

Data Retention and Security

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. While we implement reasonable security measures, no method of transmission over the Internet is completely secure.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete your data. You may exercise these rights by contacting us.

International Transfers

Your personal information may be transferred to and processed in countries outside of your residence, including where Shopify or our service providers operate.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: fredafei_t@outlook.com
Address: Betsushohonmachi 10-1, Asahi Plaza Takatsuki East Hills 514,
Takatsuki-shi, Osaka, 569-1112, Japan